In April 2017, Cyclone Debbie caused severe flood damage to properties in Edgecumbe. Many people were evacuated from their homes at short notice, and lost everything when the Rangitaiki River burst its banks.
Parts of the town were completely cut off, but Vero’s claims team launched drones over the community to figure out which of their customers might be affected.
Using drone technology, Vero completed initial assessments of all the properties they insure within two weeks – before anyone was even allowed to access the town.
This enabled their claims teams to appoint necessary resources and start the process of managing claims, before the cordon was lifted.
The ability to think differently about how they we could assess cut off properties meant that Vero customers were among the first to their homes following the completion of (sometimes significant) repairs.
Core Advice can now also insure drones which are covered up to $3,000 anywhere in NZ, but not whilst in use. AMP Home Plan clients can specify their drone if it is worth more.
Vero insurance are the underwriters of AMP general insurance cover and are an important partner with Core Advice. Contact us to discuss your house and contents insurance cover today.