We’re here to help…

If you've had an accident or received some unwelcome health news it can be a stressful time. Core Advice want to help make the claims process as easy as possible and are happy to arrange a meeting to assist you at this time. If you prefer to deal direct with your insurer or after hours the quickest way to lodge an insurance claim is directly with your insurance company using the contact details below. You’ll need to have your policy number handy along with any supporting information that will help speed this up such as photos of any damage to property and contact details for any others involved.

general insurance claims information

Had an accident? Here’s how to lodge a claim on your AMP General or Vero house, contents, vehicle, business or other assets.

Fidelity insurance

Start your claim now using the online form, email claims@fidelitylife.co.nz or call 0800 88 22 88 for assistance.

nib medical insurance

It’s best to check what you’re covered for before you see your healthcare provider. You might need a pre-approval to confirm what you will be covered for. This depends on what type of consultation or treatment you’re having.

Contact nib to see if you should get a pre-approval and how you can make a claim.

AMP Life (Resolution Life) insurance

If something happens and you need to make a claim, get in touch with AMP as soon as possible using the online form or call 0800 267 425 for assistance.

Asteron insurance

Making a claim is simple. Just choose a claim type from the online menu to get started or call 0800 737 101 if you need a hand.

AIA life and medical insurance

Start your claim online. The AIA claims team will be in touch as soon as possible or call 0800 500 108 for assistance.