In 2017 the number of insurance claims from "extreme events" broke records last year, testing the sector's ability to keep up with nature.
The Insurance Council of New Zealand says total settlement cost of events in 2017 reached $2.55 billion.
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We are now back in our offices and operating after the recent earthquakes and our team are standing by to help our clients. Here's what you need to know:
Clients with earthquake damaged land or property or contents need to lodge a claim with EQC first on 0800 326 243 or online.
Insurance companies ask a range of questions on policy application forms to obtain all of the information they might need. You must provide all the information you are asked for. But your duty to give information is not limited to the questions on the application form. Legally, you must tell your insurer about anything that could affect its decision to insure you or the terms and conditions you will be offered.